Our Process (For Clients)
How we onboard you and match you with the right home care professional
Step 1: You Reach Out
You contact us through WhatsApp, a call, or a direct message.
We acknowledge your message promptly and let you know we’ll ask a few questions to understand what you need.
Step 4: Agreement & Confirmation
Once everything is clear:
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We send an invoice
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Agreements are signed
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Payment is made
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Your service is confirmed
Step 2: We Get to Know Your Needs
Based on your answers, we recommend one clear service option and explain how it works—scope, schedule, replacements, and billing.
The goal is clarity and fit.
Step 5: Matching & Start of Service
We match you with a suitable home care professional within 72 hours (maximum).
We introduce the staff member, confirm your start date, and service begins.
Step 3: We Share Your Package and Pricing
Once everything is clear, we send your package and pricing details.
How We Screen and Verify Our Staff
Your safety and peace of mind matter deeply to us.
Before anyone is assigned to a home, they go through a thorough screening process, which includes:
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Identity and health confirmation
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Background and reference checks
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Skill and experience assessment
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Training based on their role
We only work with professionals who meet our standards for reliability, conduct, and care.
